Refund & Cancellation Policy
Last updated: 2026
Pleco Stream Inc d/b/a Fit Exercise Pro ("we", "us") operates Fit Exercise Pro at https://fitexercisepro.com.
Cancelling
You may cancel at any time from your account page (https://fitexercisepro.com/account) or by emailing [email protected]. Cancellation stops all future charges. You keep access until the end of the period you have already paid for.
Refunds
Refund requests made within 30 days of a charge will be honoured in full. Email [email protected] or call +1 (888) 874-3780 with the email address on your account.
Renewals
Recurring plans renew every 30 days. We send a reminder 5 to 7 days before a renewal.
Unknown charges
Charges from us appear on your statement as fitexercisepro.com. If you don't recognise a charge, contact us first at [email protected] — we'll resolve it quickly.
Contact
Pleco Stream Inc d/b/a Fit Exercise Pro, 7777 S. Newport Way, Cottonwood Heights, UT 84121, USA. Email [email protected], phone +1 (888) 874-3780 (Mon–Fri, 9am–6pm).